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How do I change or reset my password?

If you know your current password:

 1. Navigate to the "Access" Tab within the Point App.

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2. Tap on your Profile Photo on the top right corner of your screen.

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3. Tap on "Change Password".

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4. Enter your current password and the new desired password. Then Tap on "Confirm Change".

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If you do not know your current password, reset your password:

1. Log out of your Point Account.

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2. Tap on "SIGN IN" on the far top left corner of your screen.

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3. Enter your phone number or Tap "OR SIGN IN WITH EMAIL". (Please note that this MUST be the e-mail or phone number associated with your Point account)

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4. Enter your Verification Code.

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5. Tap "RESET PASSWORD".

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6. Fill in the the required fields and tap "Continue".

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7. Create your new password and tap "Continue".

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Still need help? Contact Point Member Services:

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